Shipping policy

At Arab Cart, we are committed to delivering your orders promptly and safely across the UAE with free delivery, regardless of the destination, size, or weight of your parcel.

1. Delivery Times

  • Standard Orders:

    • Total Timeframe: 2 to 3 working days (processing and delivery included).

  • Remote or Out-of-Service Areas:

    • Delivery Time: 4 to 5 working days.

  • Exclusive Products:

    • Limited Stock: If an exclusive item is out of stock, sourcing will take 7 to 10 days.
    • Delivery Time: Once sourced, delivered within an additional 2 to 3 working days.
    • Total Timeframe: 10 to 14 working days.
    • Notifications: We will inform you of any delays via email.

2. Shipping Partners

We collaborate with reliable couriers to ensure your orders reach you safely:

  • J&T Express
  • TFM Express
  • FedEx Express
  • Delivery Panda
  • Aramex 
  • Posta Plus Express
  • Naqel Express
  • Fenix

3. Order Tracking

To track your order,our team will provide you with the tracking details once order is placed and you can track through our website

4. Free Delivery

Enjoy free delivery across the UAE on all orders, no matter the destination or the size and weight of your parcel.

5. Accurate Shipping Information

To ensure timely and accurate delivery, please provide the following exact and complete details during checkout:

  • Full Name
  • WhatsApp Number or a valid contact number
  • Complete Address
  • Emirate & Area
  • Valid email address

Important: If the provided details are incomplete or invalid, our team will contact you to request the proper information to avoid any delivery delays.

6. Customer Support

For any shipping-related questions or concerns, feel free to reach out to us

Policy Updates: We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on our website, and we encourage you to review this policy periodically to stay informed about our latest terms and conditions.